Text Fraud Alerts
Keeping your account safe and secure is our highest priority. When suspicious activity is detected on your EFCU Financial debit card or your EFCU Financial credit card, we will notify you with a text message fraud alert. If you receive a fraud alert, you will have the option to confirm or deny that an activity is fraudulent. You will also be given the option to call a toll free number for further assistance.
Text message alerts from: 37268
A sample text notification of a possible fraudulent transaction: FreeMSG EFCU Financial Fraud Center 8772538964 $125.45 on card 1234 at Macy's. If valid reply YES, fraud NO. To Opt Out, STOP.
If you have any questions, or ever see suspicious activity on your debit or credit card card, please call us at (225) 214-6800 or toll free at (800) 963-3328. To report a lost or stolen debit card, call (800) 472-3272. To report a lost or stolen credit card, call (800) 963-3328. We'll be happy to assist you!
Important: We will never request card or account information via text, phone or email.
This is a free service offered to you by EFCU Financial. You are automatically enrolled in this service if you have an EFCU Financial debit card or an EFCU Financial credit card. You can Opt Out at any time.