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Careers

A three-time nominee and a three-time winner as a "Best Places to Work" in the Greater Baton Rouge Area, EFCU Financial is more than just a different place to work. It's so much fun here that even our logo smiles!

      

  2017 Best Places To Work Logo2015 Best Places To Work Logo

Looking for difference makers!

EFCU Financial is a credit union dedicated to making a difference in the communities we serve, and we are looking for team members wanting to help us make the Greater Baton Rouge Area a better place.

Our members rely on us to provide the financial services they need, and they expect nothing less than an amazing experience – and we deliver it. The difference between EFCU Financial and other credit unions and banks is our team of trained professionals.

If being a little (or a lot) different from the competition is something you aspire, apply to join us!

We provide the benefits you expect…and some different ones you’ll love!

  • Incentive plans
  • Medical, dental and vision
  • PTO and paid holidays
  • Tuition reimbursement
  • Employee development plan
  • Wellness program
  • Short-term and long-term disability
  • Life insurance
  • 401(k) plan
  • Cafeteria benefits plan - including Health Reimbursement Account (HRA) and Flexible Spending Account (FSA)
  • Team member loan discount
  • Employee referral incentive program
  • Service awards
  • Champions Club
  • Opportunities for community involvement

If you are ready to be a difference maker for our members and the communities we serve AND you are ready to experience the difference of a great place to work, join our team! 

 

Member Solutions Specialist I – F/T

The Member Solutions Specialist I is responsible to provide solutions that assist members in bringing their loans and negative balance deposit accounts to good standing.  Ensure adherence to EFCU Financials’ Member Solutions Policies and Procedures as well as state and federal laws and regulations.

Critical Knowledge, Skills, and Educational Requirements:

  • High School Diploma or equivalent.
  • Minimum of 2 to 5 years experience in collections at a depository financial institution preferred. Prior Credit Union experience is highly desirable. 
  • Knowledge of:
  • Credit Union or regulated financial institution operations, policies and procedures.
  • Federal and State financial institution laws and regulations pertaining to deposit, loan and electronic products and services.
    • Ability to respond to a competitive and rapidly changing financial service environment.
    • Ability to effectively manage many accounts simultaneously.
    • Strong communication and interpersonal skills. Ability to project professional and business-like image on behalf of the Credit Union.
    • Must be dependable and reliable.
    • Must pass all credit and bond requirements.

Physical Requirements:

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this position.  Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

  • Normal office environment where there is little discomfort or exposure to hazards due to temperature, dust, noise, etc.
  • While performing the duties of this position, the employee is regularly required to walk; use hands and fingers, reach with hands and arms.
  • The employee consistently is required to stand and sit, view computer screen, talk and hear, and lift/move up to 25 pounds.

Excellent benefits, compensation commensurate with experience.

To apply, email your resume to hr@efcufinancial.org and include the position title in the subject line. EFCU Financial Federal Credit Union is an Equal Opportunity Employer and a drug-free workplace. All office locations are smoke-free facilities.

 

Personal Financial Officer I (Universal Teller), Zachary – F/T

The Personal Financial Officer I serves as liaison between the member and the Credit Union. Responsible for processing member transactions and maintaining a cash drawer, providing account information, opening new accounts, and processing loan applications. Provides limited transactions to Credit Union Cooperative Branch (CUCB) guest members in a prompt and accurate manner. Attends to all telephone, online and walk-in inquiries from members. Responsible for preparing loan applications and other documentation necessary for completing loan files, funding approved loans, completing adverse action letters, and maintaining Lending Department files. Responsible for assisting members in a professional and courteous manner with any and all questions or problems.

Critical Knowledge, Skills, and Educational Requirements:

  • High School Diploma or equivalent.
  • A minimum of 1 year of related experience in lending and/or member services with full-service financial institution and/or training; or equivalent combination of education.
  • Good understanding of member services, loan services, polices, and procedures and products provided.
  • Understanding of member bookkeeping procedures, of related legal and regulatory standards, and required loan documentation.
  • Understanding of related legal and regulatory standards and required loan documentation.
  • Knowledge of consumer and residential lending practices, and credit union products and services with a thorough understanding of Real Estate Lending.
  • Interpersonal skills including trust, diplomacy, courtesy, and tactfulness in working with others.
  • Excellent interview skills, written and verbal communication skills, and public relations skills.
  • Effective decision-making skills, analytical skills, and attention to detail.
  • Ability to maintain confidential information.
  • Skilled in multi-tasking.
  • Professional appearance and attitude
  • Experience with Microsoft Office software.
  • Must be dependable and reliable.
  • Must pass all credit and bond requirements.
  • Knowledge of Credit Union products and services is a plus.

Physical Requirements:

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this position.  Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

  • Normal office environment where there is little discomfort or exposure to hazards due to temperature, dust, noise, etc.
  • While performing the duties of this position, the employee is regularly required to walk; use hands and fingers, reach with hands and arms.
  • The employee consistently is required to stand and sit, view computer screen, talk and hear, and lift/move up to 25 pounds.

Excellent benefits, compensation commensurate with experience. To apply, email your resume to hr@efcufinancial.org and include the position title in the subject line.

EFCU Financial Federal Credit Union is an Equal Opportunity Employer and a drug-free workplace. All office locations are smoke-free facilities.

 

Call Center Representative  – F/T

In our service-focused organization, the Call Center Representative will primarily be responsible for providing general and account information in a pleasant, efficient manner via telephone and other electronic delivery channels. This individual will research and solve member questions and issues concerning credit union accounts, as well as verify accounts and cross-sell Credit Union products and services. This individual will answer questions regarding share accounts, share drafts, credit and debit cards, IRA’s, and certificates. Our Call Center Representative will also process payments on share draft accounts, as well as other transactions set forth within the Credit Union’s Policies and Procedures.

Critical Knowledge, Skill and Educational Requirements:

  • High School Diploma or equivalent.
  • A minimum of 1 year experience in a bank or credit union.
  • Excellent telephone etiquette and verbal communication skills.
  • Excellent inter-personal skills.
  • Exceptional organizational skills.
  • Must be dependable and reliable.
  • Must pass all credit and bond requirements.
  • In depth knowledge of Credit Union products and services is a plus.

Physical Requirements:

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this position.  Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

  • Normal office environment where there is little discomfort or exposure to hazards due to temperature, dust, noise, etc.
  • While performing the duties of this position, the employee is regularly required to walk; use hands and fingers, reach with hands and arms.
  • The employee consistently is required to stand and sit, view computer screen, talk and hear, and lift/move up to 25 pounds.

Excellent benefits, compensation commensurate with experience. Qualified individuals should e-mail their résumés in confidence, with salary history to hr@efcufinancial.org. Please include the job title in the subject line.

EFCU Financial Federal Credit Union is an Equal Opportunity Employer and a drug-free workplace. All office locations are smoke-free facilities.