Have a question? Get in touch with us by form, phone, or chat. 

You can reach all EFCU Financial branch locations by calling (225) 214-6800 or toll-free (800) 963-3328. Our digital assistant, Evie, is available to answer your questions and help guide you. Learn more about how Evie can assist you.

If you would like to request a donation for your organization, please click here for our donation guidelines.

Questions or Comments? Email our Member Services Department.*

*Electronic mail is not secure or confidential. Personal information should not be communicated in this manner.

Lost or Stolen Card 

To report a lost or stolen debit card (800) 472-3272

To report a lost or stolen credit card (800) 963-3328

EFCU Financial Mailing Address:

P.O. Box 91001 - Baton Rouge, LA 70821-9939

Contact Form

Please fill out and submit the secure form below to communicate with our Member Services Department.

(*) Required Fields

  • OK Name is required
  • Optional OK Phone is required
  • OK Questions is required
  • OK is required